1. Product scope
Co-Op provides local-first business management software. The cloud service manages accounts, downloads, payment and license status, licenses, activation, heartbeat, and revocation. The installed desktop app handles business workflows, local files, assistant/provider settings, local history, and company data.
2. Accounts and licenses
Customers are responsible for keeping account credentials and license keys secure. Licenses may be limited by plan, seats, devices, expiration, payment status, and permitted use. Co-Op may suspend or revoke access for fraud, payment failure, abuse, or breach of these terms.
3. Customer data and providers
The customer controls what data is placed into the desktop app and what providers are connected. Use of local assistant runtimes, private assistant providers, Firecrawl, email providers, or other integrations is governed by the customer configuration and the terms of those providers.
4. Acceptable use
- Do not bypass, reverse engineer, or tamper with license enforcement.
- Do not use Co-Op for unlawful, deceptive, abusive, or rights-infringing activity.
- Do not share activation tokens, license keys, or account access outside the licensed organization.
- Review AI output before using it for legal, financial, HR, regulated, or high-impact decisions.
5. Software updates
Co-Op may publish updates to improve security, compatibility, licensing behavior, and product functionality. Customers are responsible for installing updates needed for security and continued compatibility.
6. Disclaimer
Co-Op is business software and is not a substitute for qualified professional advice. AI-generated output can be incomplete, stale, or incorrect. Customers remain responsible for decisions made using the software.
7. Contact
For legal questions, contact contact@co-op.software.
This page describes the current Co-Op product boundary and customer responsibilities. A signed agreement, order form, or required regional notice may add terms for a specific customer relationship.