Privacy Policy

Last updated: December 15, 2025

1. Information We Collect

We collect information you provide directly:

  • Account information (email, name)
  • Startup profile data (company name, industry, stage, etc.)
  • Chat conversations with AI agents
  • Usage data and preferences

2. How We Use Your Information

Your data is used to:

  • Provide personalized AI advisory responses
  • Improve our AI models and service quality
  • Communicate important updates
  • Ensure platform security

3. Data Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit (TLS 1.3)
  • Database encryption at rest
  • Secure authentication via Supabase
  • Regular security audits
  • Access controls and audit logging

4. Data Sharing

We do not sell your personal data. We may share data with:

  • AI model providers (anonymized queries only)
  • Infrastructure providers (Supabase, Vercel, Render)
  • Law enforcement when legally required

5. Your Rights

You have the right to:

  • Access your personal data
  • Request data correction or deletion
  • Export your data
  • Opt out of non-essential communications

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.

8. Self-Hosted Instances

If you self-host Co-Op, you are responsible for your own data handling and privacy compliance. This policy applies only to the hosted version at co-op.software.

9. Contact

For privacy inquiries, contact us at privacy@co-op.ai